Have you ever muttered something like “em” or “uh” while you paused to think of what to say next? We know you have. This article is about how those interjections detract from the quality of your speech or writing. In fact, they rob your listener or reader of their time. There are two main categories …
To Cut or Not to Cut: Filler Words in Your Speech & Writing Read More »
Maybe you were recently promoted to a management role such as an executive, VP of a team, an office manager or just got roped into a special project at work. Now, you have to start thinking about budgeting. Perhaps you’ve done budgeting for your personal finances but nothing in the professional sphere. Revenue, profit, loss, …
It’s Time to Face Budgeting – Here’s What You Need to Know Read More »
Do people who see themselves as followers ever become leaders? There is hope to those of us who toil on the floors in hopes of making it to the corner office. A new study published in the Journal of British Psychology found that good followers make good leaders in the eyes of their peers.The study …
To be a good leader, start out as a follower, study finds Read More »
To deal with difficult people, first recognize that difficult people are simply people who don’t feel safe. Psychological safety is a technical-sounding term that is getting thrown around a lot recently. Google discovered that psychological safety was the one thing that was present in productive teams. When psychological safety wasn’t present, teams weren’t nearly as …
Here’s how to get what you want from difficult people Read More »
A few weeks ago, Kelly brought up the importance of asking for what you want. While she totally inspired us to step up and speak our minds, she also got us wondering: Are there any tricks to effectively winning over your audience to ensure that in addition to asking for what you want, you actually get it? I dusted off my old …
In our hyper-social culture, which tends to favor outgoing personalities (not to mention nonstop connectivity and networking), there’s an unfortunate stigma that surrounds introverts; it’s generally perceived as less advantageous to be one. But as it turns out, extroverts (myself included) face an entirely different set of social struggles and judgments: 1. You’re apparently not allowed …
Imagine this: You walk into a meeting, sit down, and share your awesome ideas without ever feeling self conscious or overwhelmed. As a self-proclaimed introvert, I know firsthand that this isn’t always how things go down, even though it might be what we want to happen. Entering a big meeting full of people sharing thoughts can be …
The Introvert’s Guide to Speaking Up in Meetings Read More »
Ever tried to correct someone, only for them to ignore or get mad at you? Yeah, it’s never a pleasant experience — especially when you have to see that person eight hours a day, five days a week. Sometimes, it’s better to let the mistake slide. For example, if your coworker mispronounced the CEO’s name …
How To Correct A Coworker Without Sounding Like A Jerk Read More »
A good mentor should be supportive but also prepared to challenge your thinking and perspective. Ideally your mentor can suspend judgment and encourage you to reflect on a range of options. Rapport is essential in establishing a relationship that is open and honest so you will experience maximum benefit from the mentoring. It should work something like …
How to Develop in Your Career by Working with a Mentor Read More »
Saying ‘sorry’ can build trust, but it can also make you sound weak. “Sorry, can I borrow you for a moment?” “Sorry, this project summary is missing Page 13.” “Sorry, could you please speak up?” If you pay attention to how often you say “I’m sorry” at work, you may realize you say it a …
When Leaders Should (and Shouldn’t) Apologize at Work Read More »
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